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Support: 844-4-AFLOAT (844-423-5628)
Afloat offers FREE shipping to the 48 contiguous United States (not including Alaska and Hawaii). There will be an extra change for shipping outside this area. After you purchase an Afloat product one of our customer service representatives will contact you to provide the additional shipping costs. If you prefer to know your estimated shipping costs prior to your purchase, please contact us at service@hallflotation.com; include your name, phone number, and desired ship to address.
There are four choices you need to make to select the right Afloat for you:
Additional sizes will be available before 2020.
A king size Afloat with the traditional foundation or the Space Saver platform and two averaged sized adults together weighs about 1800 pounds. This weight is spread over a large area. The “floor loading” or “weight per square foot” is well within building code requirements. The weight is a lot like having 8 people sitting at a dining room table. A queen weighs 15% to 20% less than a king.
Great news, no special sheets are required; all you need are standard sheets in the appropriate size.
The bed doesn't come with a mattress pad on top of the mattress. The Firm Flotation beds come with a 1" memory foam (removable) layer between the vinyl waterbed mattress and the stretch knit fabric cover. The stretch knit fabric cover is removable and machine washable keeping your bed hypoallergenic.
See “How do I get accessory products…?”
We recommend you add one bottle of water conditioner at least once per year as well as when you drain and refill your Afloat water mattress.
It's unlikely the dimensions will fit for your old waterbed so we advise you do not.
Yes, we can help determine the best way to do that. Just call us at (844) 423-5628.
The answer depends on the type of waterbed you owned. In broad terms, there were two types of waterbeds.
Type A: “Hard sided” waterbed.
This type had a temperature control system and a wood perimeter, usually made from 2 x 10 lumber.
Afloat similarities and differences:
Type B: “Soft sided” waterbed.
This type eliminated the wood box and had the look of a traditional mattress. Soft sides reduce the amount of water and increased the amount of foam or fiber padding. Many soft sides had no temperature control. Depending on the soft sided model, the unique body-contouring comfort and therapeutic temperature control were either somewhat reduced or totally eliminated.
Afloat similarities and differences:
The biggest problem will be trying to get your dog or cat to stay off Afloat, because cats and dogs love the soft, warm surface. Assuming your cat is not a mountain lion or Bengal tiger, claws are not a problem. Just keep Afloat covered with a mattress pad, sheets, and a comforter or bedspread. Even without bed linens a properly-filled Afloat is puncture-resistant because the vinyl surface is loose…not under surface tension. Another plus: if your pet has an “accident” the Afloat stretch-knit fabric surface is removable and machine-washable, and the vinyl water mattress surface is easy to clean. With any other type of bed, a pet “accident” can be a permanent problem.
Currently Afloat can only be seen is 18 City Furniture showrooms in central and south Florida. However, this will begin to change in late 2019 as we start to add dealers in other parts of the US. This will be a gradual process that will continue throughout 2020. Send us an email using “Contact Us” whenever you wish and we’ll give you an update. In 2020 we’ll add a showroom locator by zip code feature to this site.
Normally it takes anywhere from 1 to 4 weeks depending on where you live in the US, excluding Alaska and Hawaii. Starting in 2020 the average shipping time will gradually become shorter as we add more shipping points.
Not yet. We have already received enquiries from prospective importers/distributors in a number of European countries, South Africa, Australia, New Zealand and Canada but as of now we have not entered into any distribution or licensing agreements.
Aside from the initial “100 Night Promise of Satisfaction” described above, Afloat comes with a 20 year warranty. The first three years are full replacement of any defective parts. After that the costs are prorated. The Afloat warranty details are included in the pdf of our printed installation instructions.
In the first 100 days from the date of delivery of your Afloat you may receive a full refund of your purchase amount for any reason. We call this our “100 Night Promise of Satisfaction.” Send us an email by clicking on “Contact Us” and let us know that you’d like a refund. Include your full name, phone number address and date of purchase delivery and we will promptly contact you.
Easy. If you want to buy an accessory item like another bottle of water conditioner, go to "Afloat Extras" and then "Accessories". If you are missing a part or you have a damaged part that you think will be covered under our warranty, click on “Contact Us” and let us know what you need.
Anything that holds air or water can leak. The greater the pressure and the smaller the molecule the greater the chance this could occur. For example, a tire or an air bed set on a high firmness level both have relatively high surface pressure and smaller air molecules, so they are at the high end of the scale. The Afloat water mattress is at the low end due to the larger water molecules and the loose, no-pressure design of the water mattress surface. In addition, the Afloat water mattress is separated from sharp objects by the Afloat stretch-knit mattress fabric cover, your mattress pad and bed sheets. Still, if a leak occurs your Afloat Care Kit contains a small patch kit and instructions for use. A pinhole leak on the surface usually can be patched in a minute or two, and assuming you followed the Afloat assembly instructions, any water will be captured by the Afloat liner.
Normally it takes anywhere from 1 to 4 weeks depending on where you live in the US, excluding Alaska and Hawaii. Starting in 2020 the average shipping time will gradually become shorter as we add more shipping points.
We do.
Yes, the applicable sales tax is added to the price of Afloat. The amount varies based on where you live.
We have two Afloat beds in the works and coming soon! Our XD model designed to support a combined weight of up to 480 pounds. The Afloat Basic is a new lower price point entry bed. Be sure to subscribe to be the first to find out when new products are available.